Refund policy

You have 30 days from the day an item arrives to return it. The window is counted from when you receive the order, not from when you placed it.

Eligibility

A returned item must be in the same condition you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or other proof of purchase.

Starting a return

Write to littleonesgs@gmail.com before sending anything back. If the return is accepted, Little Ones General Store sends you a return shipping label along with instructions for where and how to ship the package. The label is free, as the shipping policy notes. Items sent back without first requesting a return are not accepted.

Returns go to: 261R Pascack Rd. PO Box 1363, Township of Washington, NJ 07676.

Damages and problems

Inspect your order when it arrives. If an item is defective, damaged, or not what you ordered, write to littleonesgs@gmail.com immediately so the problem can be put right.

Exceptions

Sale items and gift cards cannot be returned.

Exchanges

The fastest way to exchange an item is to return it and, once the return is accepted, place a separate order for the one you want.

Refunds

Once the returned item arrives and has been inspected, Little Ones General Store lets you know whether the refund is approved. An approved refund goes back to your original payment method automatically within 10 business days. Your bank or credit card company may need additional time to post it. If more than 15 business days have passed since your refund was approved, write to littleonesgs@gmail.com.